Uzbekistan will introduce a “button of happiness” for tourists

Published: 1 April, 2018

State Committee of Tourism Development plans to implement a system to monitor the quality of service for travelers.

This innovation will allow evaluating the service in such public places as airports, railway stations, hotels, food outlets, etc.

As experts predict, this system will reduce management costs and increase the level of customer loyalty.

Pressing just one button will resolve at once two tasks: anonymous tourist feedback and statistical data collection for further study.

The system offers to evaluate the service by pressing one of the buttons that expresses the corresponding emotion.

Green smile – “very pleased”

The light green button is “quite pleased”

The pink button is “rather dissatisfied”

The red angry button is “completely dissatisfied”

The travel agency «Novotours Silk Road» is also ready to answer your questions regarding the trip. For example, how to get a visa to Uzbekistan, which hotel in Uzbekistan to book, which tour to Uzbekistan to choose, which transport is better to travel, MICE.